Tom Thumb

Reviews about Tom Thumb

• 5 / 5

  By Maria A. Busico-Flight
  I usually go to Tom Thumb for most of my grocery needs. Last week I needed to purchase a cake for Pessaq for a friend as it was the time of the year for that Jewish celebration. I knew I had seen those at the store and had purchased them in the past. When I went there, I couldn't find the cake. So I inquired at the cash register and they didn't know about it. They paged the grocery manager and he came to help. While at the beginning he thought they were out of those cakes, he took the time to go and check and came back to let me know he found them. He escorted us (my 2 year old and myself) to get the cake. He was very sweet and entertaining to my son and pushed him in the car cart around the store on our journey to get the cake. I felt very valued and taken care of as a customer! Thanks Steve and everyone at Tom Thumb. You all are always very caring to your customers!
  December 21, 2016
• 1 / 5

  By Martine Kanani
  I called to ask if they still offer the Turkey dinner this year which I've ordered couple years ago and when the lady on the phone from the deli department told me that it was the same as last year and same price but no pie would be included this time so I was like You think that price would be less since there's one item less in the package she then said let me put you on hold and go ask, next thing you know this RUDE guy comes on the phone and starts telling me we've been in the company for what what owned by blah blah and have own I don't know how many stores and kept going on and on and on with his bs stories...I'm like excuse me sir I think you picked up the wrong line because one I am not trying to buy the store and two I'm not trying to learn the history of your store coz I can easily google that I see you did your homework which is good for you and congratulations but all I am trying to do is order a turkey dinner and all you had to do is tell me that you didn't include the pie this year SIMPLE AS THAT if I can buy a $49.99 turkey dinner I don't think a $4 pie would hurt me much because now you just wasted not only my time but yours too and you are very unprofessional.. So Mr Rolls next time a customer calls and asks a simple question please stay on the subject and answer to the question asked and be more professional you will be surprised how quick the phone call will end and save not only the customer's time but yours too. On the other hand the lady in the Deli was very professional and apologetic so at lest someone knows how to treat customers right and be professional.
  October 09, 2016
• 4 / 5

  By Tony Briley
  Nice grocery store with the usual assortment of grocery products. The store is clean and well maintained.
  June 19, 2016